Terms of Use and Sale

1. Legal information

Database and authentication: Supabase (European Union hosting).

2. Acceptance and legal capacity

Use of the VIKLE service is subject to the prior, express and unreserved acceptance of these ToS.

The user declares to be at least 18 years old, or a minor authorized by their legal representative, and to have the legal capacity to enter into these terms.

By creating an account, generating a report or making a payment, the user acknowledges having read, understood and accepted these ToS in their entirety as well as the Privacy Policy.

3. Purpose of the service

VIKLE is an online service published by 2MIN that generates vehicle analysis reports using generative artificial intelligence technologies and publicly available data sources on the internet.

The service aggregates and synthesizes information from publicly accessible web sources only (automotive review sites, public forums, official databases, YouTube videos, etc.).

4. Nature of information provided — AI disclaimer

Reports generated by VIKLE are provided for informational and educational purposes only. They do not constitute:

• Professional advice in automotive mechanics
• Certified technical expertise under any applicable standard
• An official, approved or certified diagnosis
• A warranty regarding the condition, reliability or compliance of a vehicle
• A contractual recommendation to buy, sell or invest

5. Data sources

Information presented in the reports comes from publicly available internet sources at the time of generation, including:

• Automotive review websites and specialized magazines
• Public forums and user reviews
• Official databases (safety regulators, Euro NCAP, manufacturer recalls, etc.)
• Publicly available YouTube videos
• Institutional and government websites

VIKLE does not control and does not guarantee the accuracy, completeness or timeliness of information from such third-party sources. Links and citations are provided for reference only.

6. User account

Access to the full features of the service requires creating an account via a valid email address or a Google account.

The user agrees to provide accurate information and keep it up to date. The user is solely responsible for the confidentiality of their credentials and for all actions performed from their account.

VIKLE reserves the right to suspend or delete any account in case of violation of these ToS, fraudulent, abusive or unlawful use, without notice or compensation.

The user may request account deletion at any time by contacting contact@vikle.app.

7. Subscription, credits and pricing

All prices are quoted in euros, all taxes included (VAT inclusive). Applicable VAT, if any, is that in force on the day of payment.

Premium subscription: recurring monthly billing, granting a set number of credits per billing period. Unused credits at the end of a period are not carried over to the next period.

Credit packs: one-time purchase of permanent credits, with no expiration date, non-refundable and non-transferable.

Each report generation definitively consumes one (1) credit, whether or not the result satisfies the user. No refund of consumed credits is possible, except as required by law.

Payments are processed securely by Stripe Payments Europe Ltd. VIKLE does not store any banking data.

An invoice is made available to the user from their personal area after each payment.

8. Right of withdrawal — Express waiver

Pursuant to articles L221-18 et seq. of the French Consumer Code, the consumer has in principle a fourteen (14) day period to exercise their right of withdrawal from the conclusion of the contract, without having to provide a reason or pay a penalty.

By paying for a subscription, a credit pack or by requesting the generation of a report, the user:

• Expressly requests that performance of the service begin immediately, before the expiration of the 14-day withdrawal period
• Expressly waives their right of withdrawal upon first use of a credit or upon activation of the subscription
• Acknowledges that no refund may be claimed for credits consumed or for the subscription period already started

If no credit has been used and no report generation has been requested, the user may exercise their right of withdrawal within 14 days by sending their request to contact@vikle.app.

9. Subscription renewal and termination

The Premium subscription is entered into for a period of one (1) month and tacitly renewed for successive one-month periods, unless terminated by the user.

Pursuant to article L215-1 of the French Consumer Code, the user may terminate their subscription at any time, free of charge and without penalty, from their personal area or by email to contact@vikle.app. Termination takes effect at the end of the current paid period.

No pro rata refund is due for the subscription period in progress at the time of termination.

VIKLE may terminate the subscription as of right, without notice or compensation, in case of breach by the user of these ToS.

10. Limitation of liability

To the extent permitted by law, VIKLE disclaims any liability regarding:

• The accuracy, precision, completeness or reliability of information generated by artificial intelligence
• Errors, omissions, inaccuracies or hallucinations present in the reports
• Decisions made by the user based on the reports
• Direct or indirect, material or immaterial, foreseeable or unforeseeable damages resulting from the use or inability to use the service
• Financial losses related to the purchase, sale or retention of a vehicle
• The content, availability or reliability of referenced third-party sources

VIKLE is bound by a best-efforts obligation, not an obligation of result.

11. User obligations

The user agrees to:

• Consult a qualified professional (mechanic, automotive expert) before any purchase or important decision
• Have a technical diagnosis carried out by an approved expert before purchasing any used vehicle
• Check the complete vehicle history via official sources (vehicle history report, service book, technical inspection, etc.)
• Not use VIKLE reports as the sole decision criterion
• Use the service reasonably, fairly and in accordance with its purpose
• Not attempt to access the service by automated means (bots, scraping), to circumvent technical limitations or to harm the security of the service
• Not use the service for illegal, fraudulent purposes or in a manner infringing third-party rights

12. Intellectual property

All elements making up the VIKLE service (trademark, logo, interface, source code, editorial content, report structure) are protected by intellectual property law and remain the exclusive property of 2MIN or its partners.

VIKLE grants the user a personal, non-exclusive, non-transferable and revocable license to use the generated reports, strictly for personal and non-commercial purposes.

Any reproduction, representation, distribution, modification or commercial exploitation, in whole or in part, without prior written authorization, is strictly prohibited and constitutes infringement punishable under articles L335-2 et seq. of the French Intellectual Property Code.

Third-party sources, trademarks and content cited in the reports remain the property of their respective rights holders.

13. Personal data (GDPR)

The data controller is 2MIN (SAS), 16B Rue du Plan de l'Aitre, 78870 Bailly, France.

The collected data (email address, Google identifier, search history, billing data) are processed for the following purposes:

• Providing, operating and improving the service (legal basis: performance of the contract)
• Billing and payment management (legal basis: performance of the contract and legal obligation)
• Compliance with accounting and tax obligations (legal basis: legal obligation)
• Communications relating to the service and user support (legal basis: performance of the contract or legitimate interest)

Retention period: account data is kept for the entire duration of the contractual relationship and then archived for 3 years for prospecting purposes. Billing data is kept for 10 years in accordance with accounting obligations (article L123-22 of the French Commercial Code).

Pursuant to Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, the user has the right to access, rectify, erase, restrict, object to, and port their data, as well as the right to define directives concerning the fate of their data after death.

These rights may be exercised at any time by sending a request to contact@vikle.app, accompanied by proof of identity if necessary.

The user also has the right to lodge a complaint with the French data protection authority (CNIL), 3 Place de Fontenoy, 75007 Paris — www.cnil.fr.

Your data is never sold to third parties for commercial purposes.

14. Sub-processors

In operating the service, VIKLE uses the following sub-processors, which provide sufficient guarantees within the meaning of article 28 GDPR:

• Vercel Inc. (application hosting — United States, under Standard Contractual Clauses)
• Supabase (database and authentication — European Union)
• Stripe Payments Europe Ltd. (payment processing — Ireland)
• Generative AI model providers (OpenAI, Mistral AI, or equivalents — under Standard Contractual Clauses where applicable)
• Google LLC (OAuth authentication — under Standard Contractual Clauses)
• Resend (transactional email delivery)

15. Cookies

VIKLE only uses cookies strictly necessary for the operation of the service (session, authentication and security cookies). These cookies do not require the user's prior consent in accordance with CNIL deliberation no. 2020-091.

No advertising or non-exempt audience measurement cookies are placed without explicit consent.

16. Service availability — Force majeure

VIKLE strives to ensure maximum availability of the service but undertakes no obligation of result in this regard. The service may be temporarily suspended for maintenance, updates, improvements or any technical reason.

VIKLE shall not be held liable in case of unavailability, interruption or malfunction of the service resulting from a force majeure event as defined by article 1218 of the French Civil Code and case law (in particular: third-party provider outage, cyberattack, AI API failure, network outage, natural disaster, armed conflict, public authority decision).

VIKLE reserves the right to modify, suspend or discontinue all or part of the service at any time, without notice or compensation.

17. Modifications of the ToS

VIKLE reserves the right to modify these ToS at any time in order to adapt them to the evolution of the service, regulations or case law.

The user is informed of substantial modifications by email or by notification in their personal area, at least fifteen (15) days before they come into force. Refusal of the new ToS results in the termination of the account without penalty.

Continued use of the service after the new ToS come into force constitutes acceptance.

18. Severability — Non-waiver

If one or more provisions of these ToS are declared null, illegal or unenforceable by a competent court, the other provisions shall retain their full force and effect.

The fact that VIKLE does not, at any given time, invoke any of the provisions hereof shall not be interpreted as a waiver of the right to invoke it later.

19. Consumer mediation

Pursuant to article L612-1 of the French Consumer Code, the consumer has the option, in case of dispute with a professional, to use a consumer mediator free of charge for amicable resolution.

Prior to any referral to the mediator, the user is invited to send a written complaint to contact@vikle.app in order to seek an amicable solution.

Failing resolution within two (2) months, the user may refer the matter to the consumer mediator:

The user may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

20. Governing law and jurisdiction

These ToS are governed by French law.

In case of dispute, and after failure of an attempt at amicable resolution and mediation, the competent court will be designated in accordance with the rules of common law. The consumer may bring the matter, at their choice, before the court of the place where they were domiciled at the time of the conclusion of the contract or of the occurrence of the harmful event (article R631-3 of the French Consumer Code).

21. Contact

For any question, complaint or to exercise your rights, you may contact VIKLE at contact@vikle.app.